You’ll always hear hotels asking guests to ‘book direct’ but what does that mean? Booking direct means using the hotel’s official website or contacting the team directly to make a booking for your stay. There are benefits to both the property and the guest when you cut out the middle man and make your booking directly without the help of third-party booking agents.
1.Best Available Rate Guarantee
When you book using our official website, you are guaranteed our lowest available rate. When you book using an agent, you are paying our best available rate PLUS the commission they charge. When you book with us, everything you pay goes directly to the hotel to help us employ local people, upgrade our services and best of all, pass on these great savings to you.
You’ll also have access to our special offers – many of which include dinner or breakfast in our award-winning Herbert Restaurant. These special offers are not available on any booking agent website, only when you book direct.
We are so passionate about offering you the best available rate that we promise to beat any price you see online (for the same room with the same conditions) by €10.
2.Book Direct Perks
Can you think of anything better than checking into your luxury hotel after a morning of travelling, dropping your bags in your spacious, comfortable bedroom, and exploring the hotel? As a small gesture of appreciation to our loyal guests, we offer each guest a complimentary glass of prosecco upon arrival to toast your well-deserved break. Enjoy your drink in the bar or take it with you to explore the hotel and grounds at your leisure.
We love surprising guests with complimentary room upgrades when we have them available. When there are upgrades to offer, we prioritise guests who book directly on our website. Guests often have special requests to add to their bookings – such as baby cots, garden views or a specific room type. When you book using a third party, it’s difficult for us to communicate directly. It’s best to book your room on our website where it’s easy to get in touch any time.
4.Enjoy Our Website
When you book using a third party, you miss out on our beautiful website which we have recently upgraded to showcase the best of the hotel. Explore the hotel virtually in our gallery, find out answers to our most frequently asked questions or contact our friendly team with any queries. You can use the website to amend your booking or plan your trip to Killarney using our informative blogs.
One of the biggest perks of booking directly with the hotel is the added flexibility. When you book with us, you have complete control over your booking. You can make amendments to your reservation easily, book a table in our restaurant and best of all, you don’t pay until you arrive to the hotel. We don’t charge any deposits before you arrive, we just need your card number to secure the booking.
We understand that plans change and you may need to cancel for any number of reasons. While we’ll be sad not to see you, we don’t feel this warrants punishment. That’s why we offer guests a flexible cancellation policy when they book directly with the hotel. You can cancel your booking free of charge up to 48 hours before your arrival date on most of our packages, unlike strict cancellation policies imposed by booking agents. Please read the terms and conditions of your chosen package carefully as we do have some pre-paid packages that cannot be amended.
We love to give back to our loyal guests; that’s why we give them exclusive access to our loyalty club, Rewards From Us To You. For every euro you spend with us, you collect points which can be accumulated and redeemed for rewards. These rewards include useful vouchers for places like Amazon and free night stays. Points can be redeemed in any of our properties across Ireland, the UK, and continental Europe.
We are looking forward to welcoming you to Cahernane House Hotel soon and we hope you enjoy the benefits of booking direct. Visit our official website or contact our friendly team via phone or email to book your stay.